Returns & Exchanges
At Redchief, we are committed to providing you with high-quality fashion and a seamless shopping experience. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Request
Log into your Redchief account, navigate to the 'My Orders' section, and select the item you wish to return or exchange to start the process.
- 2.Pack the Items
Place the product in its original packaging with all tags, labels, and the invoice intact to ensure a successful quality check.
- 3.Handover to Courier
Our logistics partner will arrive at your doorstep within 2-3 business days to pick up the package and provide you with a return acknowledgment.
- 4.Quality Check and Refund
Once the item reaches our warehouse, it will undergo a quality inspection, after which your refund or exchange will be processed within 5-7 working days.